Your Cart is Empty
Don't leave your ZZZ's hanging; go ahead and put something in your cart already.
Your Cart
0 Items
Warranties and Registration
Register your product in order to help expedite the warranty process. Please note that proof of purchase will be needed before a warranty claim can be processed, so please keep your receipt.
Mattresses
Warranty
10 Year Limited Warranty
What is Covered
This warranty covers any defects in materials or workmanship, with the exceptions stated below.
How Long Coverage Lasts
This warranty runs for ten (10) years from the date of purchase.
What is Not Covered
The warranty applies only to the original purchaser and does not cover: (a) wear and tear; (b) normal changes in softness or resilience (including impressions less than .75 inches in depth); (c) stains; (d) misuse or improper maintenance; (e) alteration or repair by unauthorized representatives; or (f) damage resulting from transit or handling.
What Linenspa Will Do
Linenspa, at its sole discretion will repair, replace, or refund any product that proves to be defective in materials or workmanship.
How to Get Service
E-mail “warranty@linenspa.com” to submit your warranty claim. Please keep your receipt so that we may process your warranty request.
How State Law Applies
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. The foregoing warranty shall be exclusive and in lieu of any other warranty, express or implied, including warranties of merchantability and fitness for a particular purpose and all other warranties otherwise arising by operation of law, course of dealing, custom, trade, or otherwise. Neither the seller nor the manufacturer shall be liable for any injury, loss or damage, direct or consequential arising out of the use or inability to use this product.
Toppers
Warranty
3 Year Limited Warranty
What is Covered
This warranty covers any defects in materials or workmanship, with the exceptions stated below.
How Long Coverage Lasts
This warranty runs for three (3) years from the date of purchase.
What is Not Covered
The warranty applies only to the original Purchaser within the USA and does not cover: (a) wear and tear; (b) normal changes in softness or resilience (including impressions less than .75 inches in depth); (c) stains; (d) misuse or improper maintenance; (e) alteration or repair by unauthorized representatives; (f) damage resulting from transit or handling; (g) commercial use.
What Linenspa Will Do
Linenspa, at its sole discretion will repair, replace, or refund any product that proves to be defective in materials or workmanship.
How to Get Service
E-mail “warranty@linenspa.com” to submit your warranty claim. Please keep your receipt so that we may process your warranty request.
How State Law Applies
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. The foregoing warranty shall be exclusive and in lieu of any other warranty, express or implied, including warranties of merchantability and fitness for a particular purpose and all other warranties otherwise arising by operation of law, course of dealing, custom, trade, or otherwise. Neither the seller nor the manufacturer shall be liable for any injury, loss or damage, direct or consequential arising out of the use or inability to use this product.
Pillows
Warranty
3 Year Limited Warranty
What is Covered
This warranty covers any defects in materials or workmanship, with the exceptions stated below.
How Long Coverage Lasts
This warranty runs for three (3) years from the date of purchase.
What is Not Covered
The warranty applies only to the original Purchaser within the USA and does not cover: (a) wear and tear; (b) normal changes in softness or resilience (including impressions less than .75 inches in depth); (c) stains; (d) misuse or improper maintenance; (e) alteration or repair by unauthorized representatives; (f) damage resulting from transit or handling; (g) commercial use.
What Linenspa Will Do
Linenspa, at its sole discretion will repair, replace, or refund any product that proves to be defective in materials or workmanship.
How to Get Service
E-mail “warranty@linenspa.com” to submit your warranty claim. Please keep your receipt so that we may process your warranty request.
How State Law Applies
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. The foregoing warranty shall be exclusive and in lieu of any other warranty, express or implied, including warranties of merchantability and fitness for a particular purpose and all other warranties otherwise arising by operation of law, course of dealing, custom, trade, or otherwise. Neither the seller nor the manufacturer shall be liable for any injury, loss or damage, direct or consequential arising out of the use or inability to use this product.
Protectors
Warranty
10 Year Limited Warranty
What is Covered
This warranty covers any defects in mattress protector materials or workmanship. It is subject to the exceptions stated below and contingent upon making a claim within five (5) days of damage and following all laundering instructions on the care label. The warranty also covers mattress stains caused by such defects if the original purchaser: (a) submits a sales receipt showing that the protector and mattress were purchased new and from an authorized retailer in the same transaction; and (b) shows that the mattress was completely covered by the mattress protector when the stain occurred.
How Long Coverage Lasts
This warranty runs for ten (10) years from the date of purchase.
What is Not Covered
The warranty does not cover: (a) misuse or abuse; (b) failure to follow care instructions by (i) drying on high heat and/or without other towels or bedding (ii) using bleach or bleach detergent (iii) dry cleaning or (iv) ironing; (c) wear and tear, including rips, tears, or normal soiling; (d) stains or damage caused by or related to: (i) inks, nail polish, cosmetics, bleach, non-food related grease, corrosives, alcohol, dyes, or solvents (ii) burns or fire, natural disaster, flood, theft, vandalism, or any other loss covered under an insurance policy (iii) structural problems or appliance malfunctions (iv) more than two pints of liquid; (e) mattresses not correctly fitted with the mattress protector; or (f) mattresses used for commercial, institutional, or rental purposes.
What Linenspa Will Do
Linenspa, at its sole discretion will: (1) in the case of a claim for a protector, replace or refund any protector that proves to be defective in materials or workmanship; (2) in the case of a claim for mattress damage, send a cleaning kit, have the mattress professionally cleaned, replace the surface fabric, or replace the pillow.
How to Get Service
E-mail “warranty@linenspa.com” to submit your warranty claim. As part of the claims process, the defective mattress protector must be returned to Lucid for inspection and customer shall be responsible for any and all transportation costs associated with this warranty.
How State Law Applies
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. The foregoing warranty shall be exclusive and in lieu of any other warranty, express or implied, including warranties of merchantability and fitness for a particular purpose and all other warranties otherwise arising by operation of law, course of dealing, custom, trade, or otherwise. Neither the seller nor the manufacturer shall be liable for any injury, loss or damage, direct or consequential arising out of the use or inability to use this product.
Topper Cover
Warranty
1 Year Limited Warranty
What is Covered
This warranty covers any defects in materials or workmanship, with the exceptions stated below.
How Long Coverage Lasts
This warranty runs for one (1) year from the date of purchase.
What is Not Covered
The warranty applies only to the original Purchaser within the USA and does not cover: (a) wear and tear; (b) stains; (c) misuse or improper maintenance; (d) alteration or repair by unauthorized representatives; or (e) damage resulting from transit or handling.
What Linenspa Will Do
Linenspa, at its sole discretion will repair, replace, or refund any product that proves to be defective in materials or workmanship.
How to Get Service
E-mail “warranty@linenspa.com” to submit your warranty claim. Please keep your receipt so that we may process your warranty request.
How State Law Applies
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. The foregoing warranty shall be exclusive and in lieu of any other warranty, express or implied, including warranties of merchantability and fitness for a particular purpose and all other warranties otherwise arising by operation of law, course of dealing, custom, trade, or otherwise. Neither the seller nor the manufacturer shall be liable for any injury, loss or damage, direct or consequential arising out of the use or inability to use this product.